At CONSTANTLY OF SWEDEN, data protection is not just about safeguarding your information. It’s also about making it easy for you to control your data, because after all, your data truly belongs to you.
Below you can find more information about how we handle your personal data, what measures we take to protect it, and how you can exercise your data rights.
When you use our website, we receive your personal data in two ways: There is personal data that you provide yourself when you interact with us, and personal data that we collect about you from various sources (e.g. fraud prevention agencies and credit reference agencies, or merchants). The personal data you share with us may include, for example:
• Your contact and identification information – we need this information to, for instance, confirm your identity, offer you support.
• Your payment information – we use third-party services (Klarna, PayPal, Stripe) that require this information to also confirm your identity and carry out transactions. For more information on how they handle your data, please contact them. Personal data that entities like Klarna collect about you may concern: name, date of birth, place of birth, and financial information – to, for instance, prevent fraud, confirm your creditworthiness, or review your information against lists of so-called “politically exposed persons”.
• Information about how you interact with Klarna – This may include information about how you use our service or your payment history with Klarna, which we use to tailor our products to you, offer you support, or make credit assessments before granting you credit.
• In processing orders, we handle information such as your name, address, and phone number to provide delivery of the ordered product and offer you the best service.
Engaging with you as a customer to provide you with the best service,
Managing your orders, distinguishing you from another customer,
Ensuring the delivery of ordered items to the correct address,
Providing you with information regarding your purchase
Using your information allows us to provide you with the best service and manage your orders. Below are some examples of how sharing certain personal data with us can be beneficial to you:
We use Klarna as an online payment method: Learn more about their policy on Klarna’s website.
We use Stripe as an online payment method: Learn more about their policy on Stripe’s website.
In our physical stores, we use Zettle by Paypal: Learn more about their policy on Zettle’s website.
When you make a purchase, the following information about you is collected: name, address, phone number, email address, purchase date, and the product ordered. This information is used solely to provide our services and deliver the product you have ordered.
When you contact us via email, your information is stored for as long as necessary to respond to your inquiries and/or deliver your product.
When you contact us via phone, no information is stored except for what you have specifically requested to be saved regarding your ongoing order.
Since the only information we store about you is email and order details, you can request a copy of any saved conversation as long as it has not been deleted. You can also request a copy of your order history by providing relevant details regarding your purchase to facilitate the search. Email us if you have any questions.
Depending on the service you choose to use, you provide all necessary information to the respective third party that you have selected. In order to complete a purchase, you provide your information to these third parties (such as Klarna) who process your personal data to facilitate transactions. These third parties need to store information about you in order to securely store your data, manage your purchases, complete transactions, comply with regulatory requirements, prevent fraud, perform credit risk assessments, or communicate with you through the platforms they utilize. Please refer to the respective pages of each provider for more information.
When you choose to share your information with us, we understand that you trust us to use it responsibly. Using your data responsibly means not only considering your best interests but also complying with applicable laws and requirements. When it comes to how and when we use your information, there are many regulations that apply. One such example is complying with the GDPR (EU’s General Data Protection Regulation), a law that governs data protection and privacy for all individuals in the EU.
As a financial institution, we are also obligated to adhere to several additional regulations. These regulations determine what we can do when granting credit, how we can contribute to preventing money laundering and financing of terrorism, and much more. Under these rules, we may be required to retain certain information or share information with authorities when legally compelled to do so.
We take this responsibility seriously and always strive to prioritize your best interests when assessing how best to comply with these regulations.
General information about cookies
Cookies are small text files that are sent to the browser on your computer, smartphone, or any other mobile device when you visit constantlyofsweden.com.
In this information we cover:
Which categories of cookies and tracking technologies we use on our website
For what purposes cookies and tracking technologies are used
How you can control the storage of cookies and tracking technologies yourself
Categories of cookies and tracking technologies.
We use four different categories. Although we refer to our cookies and tracking technologies as “cookies,” our usage also includes tracking technologies.
Necessary cookies are always active These cookies are absolutely necessary for our website to function technically as well as in terms of performance and security. These cookies also enable us to deliver all and parts of the services that you request.
Personalization on the website These cookies allow us to remember the choices you have made when you have previously used our services. For example, you should not have to fill in which country you are in or which language the content should be displayed in every time you visit our website. These cookies are also needed to provide you with a more relevant experience on our website based on your user behavior.
Statistics and analysis We use cookies to generate web statistics. We need this information to develop our website. The information is not accessible to anyone other than us.
Marketing cookies We use cookies for marketing purposes. We do this to be able to show our advertising to our visitors who are interested in our products on our partner websites, applications, and emails. Cookies make it possible to display ads based on previous behavior.
Third-party cookies
GOOGLE ANALYTICS Our online store makes use of Google Analytics, an internet analytics service delivered by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), commonly referred to as Google.
Google Analytics utilizes text-based files, referred to as cookies. These files are stored on your personal computer and contribute information related to your interaction with our website. This set of data is transferred and securely stored on a Google server located in the USA. On this website, a process to anonymize your IP address is activated. Within the parameters of the EU, Google abbreviates your IP address. It’s only under extraordinary circumstances that your entire IP address is transmitted to a Google server located in the USA and stored there. Google harnesses this collected information to create reports for House of Tea in Sweden AB, detailing website activity and usage, and offers additional services related to this website and the internet. By choosing to use this website, you consent to Google processing the data it has gathered about you. You can prevent Google from gathering and processing data generated by cookies by downloading and installing a browser plugin available at this link: https://tools.google.com/dlpage/gaoptout For a deeper understanding of Google’s privacy practices, refer to their comprehensive privacy policy here: https://policies.google.com/privacy?hl=en
GOOGLE ADWORDS REMARKETING Occasionally, this website employs the Google AdWords Remarketing tool provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Through Google AdWords Remarketing, we have the capability to engage again with users who have previously shown interest in our products, offering them targeted advertising across different sites within the Google partner network.
Upon visiting our website, a cookie is saved that enables us to identify the same user. The behavior of the user can then be studied, and the information gleaned can be applied to provide personalized product suggestions and advertising based on the user’s interests. By opting to use this website, you consent to Google processing the data it has collected about you.
TARGETED ADVERTISING THROUGH REMARKETING Remarketing advertising enhances our capacity to design online initiatives that better resonate with you. It’s a methodology we use to curate ads that are pertinent to the specific user in our promotional campaigns. To achieve this, we scrutinize data related to user behavior that our cookies gather. The data in question remains anonymous, signifying no identifiable information is stored.
The implementation of remarketing advertising suggests:
Providers like Google, acting as third parties, promote our ads across different websites on the internet. These third-party vendors, inclusive of Google, leverage cookies to exhibit ads founded on the past visits of our users to our website.
FACEBOOK CONVERSION MONITORING We leverage the conversion tracking technology provided by Facebook to refine our advertising on the platform. This entails sharing details of your interactions on our website with Facebook. We cannot access personal data related to individual users, however, Facebook may utilize the information to direct ads your way. Comprehensive information on Facebook’s policy can be found here. If you wish to withdraw your consent, you can do so by modifying your settings on Facebook.
AGREEMENT By configuring your computer to accept cookies, you give your approval to us and our marketing associates to use cookies on our website. Allowing cookies ensures that you can utilize all the cookie-dependent features on our site.
There are various ways to inhibit the storage of cookies:
You have the option to erase cookies from your hard disk anytime, although this will also erase your personal preferences. You can modify your web browser settings to prevent cookies from being stored on your hard disk. You can find instructions for erasing cookies in your web browser on various online resources, including Google’s help pages. This could potentially diminish your experience of the site. Most modern web browsers offer a private or “incognito” mode, which deletes your cookies each time you close your web browser. This could also detract from your experience of the site.
If you have any privacy-related questions or would like to get more information about your personal data, please email us via the contact form.
In our webshop, your information is protected through encryption using SSL. SSL stands for Secure Sockets Layer, which is a feature that encrypts all information sent. You can verify this by the HTTPS prefix before our webshop address.
Our site integrates plugins from social media giants like Facebook, Twitter, and Google+. These come courtesy of:
Upon accessing a webpage that features any of these plugins, your web browser will form a bridge to the servers of the associated providers. They will then gain access to certain information accessible by your browser from the specific page on our site via the plugin software, regardless of your profile or account status with these providers, or even whether you’re logged in at the moment of access. This batch of data, in conjunction with your IP address, will be relayed from your browser to a server belonging to each respective provider in the USA and archived there. If you’re logged in to an account with any of these providers while browsing our site, they may associate your site visit with your account.
For further details about these providers’ data handling and policy information, you may visit their official websites: